Privacy Policy

Last updated: 2026

1. Introduction

Green Horse Healthcare Pty Ltd (ABN 98 694 190 979) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. What Information We Collect

We may collect the following types of personal information:

• Your name, email address, and contact details
• Information you provide through our contact form or email correspondence
• Health information relevant to the services you request (with your explicit consent)
• Website usage data collected through cookies and analytics tools

3. How We Collect Your Information

We collect information directly from you when you contact us via email, submit an enquiry through our website, or engage our services. We may also collect information automatically through cookies and similar technologies when you browse our website.

4. Purpose of Collection

We collect personal information solely for the purpose of providing and improving our healthcare services, communicating with you, complying with legal and regulatory obligations, and managing our business operations.

5. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information where required by law, with your consent, or to authorised third-party service providers who assist us in delivering our services (subject to confidentiality agreements).

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage and encrypted transmission where appropriate.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand how visitors interact with our content. You can control cookie preferences through your browser settings.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information. To make a request, please contact us at [email protected].

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Domain: greenhorsehealthcarepty.site